The Airport Frustration Index by Douglas Laventure, Christopher Cannon, Keith Collins, Jeremy Scott Diamond

The joys of the airport: Late or canceled flights. Long lines. Crowded terminals. Overpriced, appalling food. Bloomberg Businessweek surveyed more than 3,000 frequent flyers, analyzed travel times to and from airports, and compiled on-time departure and arrival data to find the most—and least—irritating places to catch a plane in the U.S. and Canada.

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