What are Barcelonians complaining about? by arohib
A data visualization using a dataset from the Open Data BCN portal focused on complaints registered by the Barcelona City Council for five years from 2016 to 2020.
An analysis into the complaints registered by the Barcelona City Council from 2016 to 2020 reveals that people are complaining a lot more now than ever before, with some areas remaining consistent, some fading away and some new ones emerging.
The data also shows trends emerging within areas, such as 5G and COVID19.
The medium people use to complain i.e. phone or web, also changes yearly.